Scan Document
When i scan a receipt and a bill this case utilities bill only the shows not the bill even thou it scans bot pieces of paper.
Comments
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Hello @Richard Sturgeon,
Thank you for reaching out to the Community and telling us about this issue. I'm sorry to hear you're running into this problem. Is it scanning properly and showing both the receipt and the bill outside of Quicken? Are you uploading these into Quicken as 1 multi-page attachment or 2 separate attachments? When did this issue first start? What version of Quicken were you using when it started?
Thank you.
Quicken Kristina
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I am scanning them and the machine scan both at the same time.
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Version 51.12
27.1.51.12
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Thank you for your reply,
Are they scanning in as a 2 page document then? Are you scanning directly to Quicken, or are you creating the document, then uploading it to Quicken? Are you able to view both scanned items outside of Quicken?
Thank you.
Quicken Kristina
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I am scanning it has a 2 page document directly into quicken.
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To the best of my knowledge, Quicken for Windows has never been able to scan multi-page documents directly from the scanner. QWin wants to save scans as JPEG files, which are single-page only.
Your alternatives are
- scan the 2 pages separately and have 2 JPEG attachments, OR
- scan the 2 pages outside of Quicken, save as a PDF file, and attach the PDF
Quicken user since version 2 for DOS, now using QWin Premier (US) on Win10 Pro.
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