Unable to connect to Chase Bank

dss
dss Quicken Mac Subscription Member
edited September 2023 in Paying Bills, Online Billers & Reminders (Windows)

I am unable to login and connect to Chase Bank . It seems like a known issue as I see from community forum postings. Has anyone found a way to connect? Or Should i cancel my subscription and look for alternate products ?

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @dss,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. When did this issue start? Which version of Quicken were you using when the issue started? Are you encountering this issue when trying to add Chase as a biller, or are you having trouble connecting a bank or investment account to download transactions into Quicken? Are you getting any error messages or error codes? If not, what is happening when you try to connect?

    Thank you.

    Quicken Kristina

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