Cannot reset account or fix downloaded transactions issue

DavidLBahn

I'm using Quicken Premier for Windows and I'm trying to reset an account that will not properly reconcile because when I attempt the reset I get a message that there are downloaded transactions that must first be accepted into the account register or transaction list. But there are no downloaded to be found. I've looked in the online center under the tools menu, but there are none to be found there either.

TrishaD

I have the same issue - TD Ameritrade/Schwab

UKR

Please read and follow instructions here:

https://community.quicken.com/discussion/7679372/faq-quicken-windows-red-flag-but-no-transactions-to-review

DavidLBahn

I read and followed the instructions on the referenced post (

https://community.quicken.com/discussion/7679372/faq-quicken-windows-red-flag-but-no-transactions-to-review

But I still have a flag showing that I have transactions to review. There are none. The online balance and balance shown in the register are the same. I am not able to reset the account or turn off the online connection.

Any other suggestions?

UKR

If you're sure that you have followed all the steps in that procedure and it still doesn't work, I'd say it's time to call Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

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