Capital One script error when trying to connect

System
System Member admin
edited September 2023 in Download, Add/Update Accounts (Mac)

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Capital One Download issues

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  • Sn8kfarm
    Sn8kfarm Quicken Mac Subscription Member

    I've been having the same issues and still can't get it to connect. Like you, I get the script error. It sure would be nice if they could get this fixed!

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Sn8kfarm,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. To correct the issue, I would recommend that you first backup your Quicken file. Then deactivate the account(s) that is giving you the script error. Reconnect the account(s) by going to Accounts>Add Account, searching for Capital One, and selecting Capital One 360 or Capital One Card Services. Follow the prompts and make sure to carefully link the account(s) to the correct name(s) in Quicken.

    Thank you.

    Quicken Kristina

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