Just subscribed, issue with Boeing Employees' Credit Union (edit)

kmolodets
kmolodets Quicken Windows Subscription Member

Cannot sync with BECU. Have tried multiple times. It just says "Sorry. We encountered an error. It's not your fault.) I've tried several times but still no luck.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @kmolodets,

    Thank you for reaching out to the Quicken Community.

    We do currently have an ongoing active alert regarding this error message with Boeing Employees' Credit Union. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur.

    We apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • JLP1976
    JLP1976 Member ✭✭✭

    This issue has been ongoing for many weeks now. I have the link bookmarked. This is the "new information" provided: No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available. The last update was 17Aug, over 2 weeks ago. Is this a manpower issue? Is the problem on BECU's end. Is there anything we can do? There are two problems here: The connection issue with BECU, and also the lack of timely and substantive updates. Please do better.

  • Green Dragon
    Green Dragon Quicken Windows Subscription Member

    What is going on with BECU, ABA 325081403, and the sync? I bought Quicken Deluxe specifically to sync several accounts with BECU and about a week after purchase, the sync went down and it hasn't worked since - it's been more than two months. The only option now is to manually download the information.

    As for checking the link provided in Quicken Jasmine's post on August 18th, the bottom of the page reads "This discussion has been closed."

    May we please get an update on the status and an active link that provides updates?

    Thank you.

This discussion has been closed.