Fidelity Visa Signature Rewards

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W G Harbuck
W G Harbuck Member ✭✭

Quicken windows trying to add new card via the add account to quicken. Fidelity investments (how I access on the web) does not seem to find the card when adding. Do I have to sign out and then sign back in or use Elan Financial?

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  • RichardCSchreyer
    RichardCSchreyer Member ✭✭✭✭
    Answer ✓
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    It is listed under Elan Financial…They handle Fidelity Rewards card

Answers

  • Quicken Jasmine
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    Hello @W G Harbuck

    Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with Fidelity? You can see the connection method by navigating to Tools > Account List. When did you first notice this issue? After a recent update? If so, which update? Do you receive any error codes or messages? What exactly is occurring? Which instance are you currently attempting to connect to?

    I look forward to your response.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • W G Harbuck
    W G Harbuck Member ✭✭
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    I have direct connect. This is an new account so I am trying to add it but it does not appear when I try to add

  • RichardCSchreyer
    RichardCSchreyer Member ✭✭✭✭
    Answer ✓
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    It is listed under Elan Financial…They handle Fidelity Rewards card

  • W G Harbuck
    W G Harbuck Member ✭✭
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    Thanks, made it work.

  • Millerdave
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    I am having this problem currently as I set up Quicken Premier. Elan does not seem to recognize my Fidlelity logon and password and suggests I have miss-typed it. I access Elan only through the Fidelity website

  • agregc74
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    I've read thru all the suggestions and so far none have worked for me. Quicken just tells me my login doesn't work.

    New user, all other accounts work fine. I CAN login to my Fidelity Rewards Visa card via login.fidelityrewards.com and also ELAN (myaccountaccess.com) I'm having the same issue trying to login thru Mint app also.

  • wuwei1982
    wuwei1982 Member ✭✭
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    Connecting via Elan Financial service also stopped working for me since 9/21/2023 or so. It was working for me until that day.

    Tried to connect via Fidelity itself still doesn't work - the VISA credit card doesn't show up as once of the accounts.

    Can Quicken team please take a look at this issue and offer a solution please? Thanks.

  • wuwei1982
    wuwei1982 Member ✭✭
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    Solved: I was able to set up online sync using the "Fidelity Rewards Credit Card" institution today.

This discussion has been closed.