Capital One Deposits not Downloading

Shane
Shane Member ✭✭
edited September 2023 in Download, Add/Update Accounts (Mac)

Any deposits made will not download for at least 18 hours after the deposit. However, the account total in the upper right-hand corner displays the total, including the deposits almost immediately.

Does anyone have any idea why this occurs?

Thank you,

Shane

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited August 2023

    Hello @Shane,

    Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with Capital One? You can see the connection method by navigating to Settings > Downloads > Connection Type. When did you first notice this issue? After a recent update? If so, which update? Do you receive any error codes or messages? What exactly is occurring?

    I look forward to your response.

    -Quicken Jasmine

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