American Express Accounts Ebiller

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btchristie92
btchristie92 Unconfirmed, Member ✭
edited September 2023 in Download, Add/Update Accounts (Mac)

I'm having trouble adding my American Express eBill accounts. Every time I put in my login information, it says "login successful, waiting for eBill provider." After it sits there for a while, it says it'll take 1-2 days for the pending eBill to process. It sits pending for over a week before I eventually delete it. I've tried this a few separate times with the same result. Is there anything else I can do?

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @btchristie92,

    Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. When did you first notice this issue? After a recent update? If so, which update? Do you receive any error codes or messages? What exact steps are you taking to add this Ebiller?

    I look forward to your response.

    -Quicken Jasmine

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