Bill Manager Issues

Dan Miller

I'm trying to make a check payment to a vendor i have used for years. When I get to the make a check payment screen it won't let me enter the $ amount, its grayed out. Last payment to this vendor was in July with no issues. How can I fix it our delete the vendor and start over?

Thank you,

Dan

Quicken Jasmine

Hello @Dan Miller,

Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

Before I can further assist you, I require some more information. When did you first notice this issue? After a recent update? If so, which update? Do you receive any error codes or messages? Which vendor are you experiencing this issue with?

I look forward to your response.

Dan Miller

Hi Jasmine,

I noticed it yesterday when I tried to initiate a check pay and it continues today. The last update was a couple of weeks ago and I haven't experienced any other issues. Haven't received any error messages or codes. The vendor is Armando Hernandez Gardening and the last time i had a check pay to him was 7/24/23. Thans for your help and have a great day.

Dan

UKR

This is just me firing a shot into the dark …
Would accessing the Split dialog allow you to modify the amounts per split and, as a result, update the total amount? I have a similar situation on scheduled reminders with Split transaction dialogs.

Or would clicking on "(use)" pull in the last payment's amount and Split dialog details?

Dan Miller

UKR

Yes, I did that first thing this morning and it worked, soIi am back on track.

Thank you

Dan