Quicken is crashing

jvoorhes

I had this fixed but problem came back.

Any Banking account with a red flag update crashes Quicken when I click on it.

I can open banking and investment accounts with no updates fine.

I don't have any Investment accounts with red flag updates currently but I was able to access them yesterday when I did have updates.

R51.12/27.1.51.12/Quicken Deluxe/28 year user of Quicken

Super validation shows no errors.

Additionally, I may have an issue with one step update not downloadding quotes and transactions but that's a scondary problem right now.

Please help!

Quicken Kristina

Hello @jvoorhes,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. When did the issue start happening?  Was there anything that happened just before the issue started, such as a power surge, power outage, update, unexpected program or computer shutdown, etc?  Do you keep your Quicken file on your C drive or is it on a shared network drive?  Is your Quicken file synced with any cloud service, such as One Drive or Dropbox (if it is, you will usually see the service name listed in the file location)? 

The simplest way to check your file location, if you have Quicken up and the file open, is to click on File, then look near the bottom of the list, just above where it says Exit.  It will list the file locations for the 4 Quicken files you have most recently accessed, with the one you are currently in at the #1 spot.

Thank you.