When creating a customer invoice the "business tag" field is being automatically filled in [Edited]

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In one of my accounts receivable registers, when I create a new customer invoice, the "Business tag" field is being automatically filled in, but with a regular tag (actually, two regular tags), not a business tag. I have created no business tags. It happens in every new invoice in this register (but not my other accounts receivable register), and it is always the same two tags. This has been going on for just a couple of days.

I am using Quicken Home, Business & Rental Property, version R51.12, release 27.1.51.12, on Windows 11.

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Answers

  • Quicken Kristina
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    Hello @Orozco-Wallraff,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. I suggest that you try validating and/or super validating your data file.  Please save a backup file prior to performing these steps.

    Validate: 

    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

    Super Validate:

    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.   

    Thank you.

    Quicken Kristina

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