payments being changed to deposits

k9feldr

Windows 10. I'm manually entering my payments. when I enter a check I don't enter ck #'s), I enter amt in the payment column, then in the amount column and hit save, it immediately changes it to a deposit. this is A PROBLEM. It's happened before and I was advised to reinstall quicken. that helped. But I don't want to have to reinstall every time it decides to do this, it could cause checks to bounce unless I catch it, and why is this happening?

I used quickbooks for over 30 years and am relatively new to quicken.

Boatnmaniac

The Amount field shows the transaction's impact to the account balance. So, when entering a positive amount in the Payment field it will automatically show as a negative number in the Amount field because it decreases the account balance. And when entering a positive amount in the Deposit field it will automatically show up as a positive number in the Amount field because it increases the account balance.

When you enter a positive amount in the Payment field and then also enter that same positive number in the Amount field, you are telling Quicken to change the Payment to a Deposit.

The solution to resolving this issue is to enter either a positive number into the Payment field or a negative number into the Amount field. There is no need to enter something into both fields because it is either redundant or it will change the transaction from a Payment to a Deposit.

Personally, I don't like the Amount column at all because there is no need for it when showing the Payment and Deposit columns so I hide that column. You can do the same if you wish by clicking on the Gear icon above and to the right of the account register. Then click on Register columns, uncheck the box for Amount and then click on Done. Then you will no longer see the Amount column.

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