Why are posts about HELOCs showing paid off always being closed

gregmcgee5363
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Hello @gregmcgee5363,
Thank you for reaching out to the Community. The Community is a forum where users help each other and there are a handful of moderators like myself who can do some troubleshooting with you. Posts on the Community are not the same as contacting Quicken Support. A post is not a trouble ticket and will get closed when it has been inactive for about a month, even if the issue is not resolved.
There is currently a known issue with PNC HELOC Loans showing as paid off when they aren't. You can click on this link if you would like to view the alert.
Thank you.
Quicken Kristina
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