Pinnacle Bank TX issue still not resolved for me

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jazzmike
jazzmike Member ✭
edited September 2023 in Download, Add/Update Accounts (Mac)

The issue posted here resolved-8-28-23-pinnacle-bank-texas-ro-cc-502-fdp-102 and marked resolved has not been resolved for me. I am continuing to receive an unexpected error when trying to update transactions. OFX Error 16503.

description:
HTTP 500 (OFX Error: 16503)

suggestion:
(null)

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @jazzmike,

    Thank you for reaching out to the Quicken Community.

    If you are still experiencing an issue after an alert has been marked resolved, we recommend reaching out to Quicken Support directly as an escalation may be in order.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 a.m. PT to 5:00 p.m. PT, Monday through Friday.

    I apologize that we could not be of more assistance.

    -Quicken Jasmine

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