Valic - no connection OL-291-A

Options
Mgk42760!
Mgk42760! Member

Win 10

Over and over getting this error. No help on line……Quicken …how do you resolve this?

Comments

  • jlan1770
    jlan1770 Member, Windows Beta Beta
    Options

    Been having the same problem since AIG/VALIC/Corebridge did system maintenance over the weekend.

  • Mgk42760!
    Mgk42760! Member
    Options

    We pay Quicken a yearly fee - lack of connections should be pro-rated on the fee……

  • gbell64
    gbell64 Member
    Options

    Same issue, & timeline, its tedious

  • Lanka
    Lanka Member ✭✭
    Options

    Having problem also. Tried deactivating accounts. Now Quicken can’t find them online to restore connection. Seemed to start Monday and think it may be related to Valic system update.

  • jlan1770
    jlan1770 Member, Windows Beta Beta
    Options

    OSU for Valic/AIG/Corebridge working for me as of 8/31.

  • jlan1770
    jlan1770 Member, Windows Beta Beta
    Options

    Stopped working again as of 9/1

  • kguske
    kguske Member ✭✭
    edited September 2023
    Options

    I'm getting OL-297-A errors: "Quicken is unable to establish an Internet connection." I thought it was related to today's update, but it seems like a higher level issue. Running R51.12 build 27.1.51.12 and submitted an error report.

    The OL-297-A errors were unrelated to this.

  • Quicken Anja
    Options

    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation. It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.