Quicken Update never completes

Jerry2
Jerry2 Member ✭✭
edited October 2023 in Installing and Updating (Windows)

I am on Quicken Deluxe for Windows 10 desktop version R51.12, build 27.1.51.12.

When I start, I am notified there is an Update available. I accept, but everytime the update stalls at the "Optimizing and executing files". I have tried repeatedly and the update never finishes.

Quicken seems to run normally after that. What should I do?

Thank you.

Quicken error.jpg

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Jerry2,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest you try manually downloading and installing the latest version release through the Manual Patch found in this support article and see if it will successfully install that way instead.

    I hope this helps! 

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Jerry2
    Jerry2 Member ✭✭

    Thank you. I will try that.

  • Jerry2
    Jerry2 Member ✭✭

    Update worked. Thanks.

  • Quicken Anja
    Quicken Anja Moderator mod

    Thanks for the update! Glad to hear that worked for you.🙂

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

Categories