How to upgrade from Deluxe to Premier - for access to Quick Pay and Check Pay?

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mccallbills
mccallbills Member ✭✭

I've tried several times to upgrade through my Quicken app on Windows and through the web site. I can see the "Upgrade" button but it won't accept a click. Seems they don't want more money!

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  • Quicken Jasmine
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    Hello @mccallbills,

    Thank you for reaching out to the Quicken Community with this question.

    If you are experiencing issues when attempting to upgrade your subscription, we recommend reaching out to Quicken Support directly for further assistance as they have the necessary tools to be able to aid you in upgrading.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 a.m. PT to 5:00 p.m. PT, Monday through Friday.

    I apologize that we could not be of more assistance.

    -Quicken Jasmine

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  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
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    Curious, why do you want to upgrade from Deluxe to Premier?

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • mccallbills
    mccallbills Member ✭✭
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    I found the number for customer support and a very helpful agent walked through it with no pain.

    I want to upgrade so I can use Quick Pay and Check Pay from within the program. More convenient for me, and less expensive. Premier costs $24 a year more than Deluxe, and the bank's bill pay program (which then requires that I enter the payment there in addition to within Quicken) costs $5/mo = $60.

  • Ps56k2
    Ps56k2 Alumni ✭✭✭✭
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    what bank -

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