Marcus and Venmo are getting confused with each other

debbieacog

Hello,

I had Marcus by Goldman Sachs accounts connected to Quicken, and downloading went fine. I recently added Venmo. Ever since I added Venmo, Quicken asks for a Marcus code but what I've been texted (only) is Venmo. I unchecked Venmo for downloading, and I'm STILL getting texted from Venmo but what's on the screen is "enter the number Marcus sent you." I just now tried updating ONLY Marcus and got a code from Venmo. And nothing from Marcus. This isn't good. Whose problem is this - Quicken's, Marcus', or Venmo's?

Quicken Jasmine

Hello @debbieacog,

Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

Before I can further assist you, I require some more information. What is your connection method with Marcus and Venmo? You can see the connection methods by navigating to Tools > Account List. How long has this issue been occurring? After a recent update? Are you receiving any error codes or messages?

I look forward to your response.