Altra Federal Credit Union

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CBQuickUser
CBQuickUser Member ✭
edited October 2023 in Download, Add/Update Accounts (Mac)

Why does Altra Credit Union continually fail to connect to Quicken? It stops working frequently.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @CBQuickUser,

    Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with Altra Federal Credit Union? You can see the connection method by navigating to Settings > Downloads > Connection Type. Are you receiving any error codes or messages? What exactly occurs when attempting to download transactions? Did this issue begin after a recent update?

    I look forward to your response.

    -Quicken Jasmine

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