Discovery Benefits Error CC-501

doulljd
doulljd Quicken Windows Subscription Member
edited October 2023 in Errors and Troubleshooting (Windows)

Still getting error when trying to add this account. Any advice?

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @doulljd,

    Thank you for reaching out to the Quicken Community, though I apologize that you are receiving this error.

    When Quicken is unable to connect to your bank account for recent transaction information, you’ll receive a CC-501 error message in the program. This is usually caused on the bank’s end — Quicken is blocked from connecting to the account. 

    You may follow this link to access a FAQ that provides more information as well as some steps to take.

    I hope this helps.

    -Quicken Jasmine

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