Venmo "did you mistype your sign-in info?"

System

This discussion was created from comments split from: Marcus and Venmo are getting confused with each other.

ericbettencourt

Jasmine - perhaps this is the wrong place but ever since downloading the latest quicken update venmo stopped working. quicken makes you enter credentials twice and then venmo sends code via text and after you enter it always says - "did you mistype your sign-in info? Please re-enter your credentials for Venmo" - i've made perfectly sure my creditals have been entered correctly a billion time. This is the never ending loop since the last update.

Quicken Jasmine

Hello @ericbettencourt,

Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

I have found that you are receiving an FDP-103 internal error with Venmo. An FDP-103 error is displayed when there are outdated login credentials stored in Quicken for Mac and/or the Keychain app. You may follow this link to access a FAQ that provides more information as well as some troubleshooting steps. It is recommended to save a backup before proceeding (just in case).

I hope this helps!