Beginning last month Spectrum began requiring a special code to accompany its login.

AMRCare
AMRCare Quicken Windows Other Member
edited October 2023 in Paying Bills, Online Billers & Reminders (Windows)

Spectrum is my internet provider. It will not allow Bill Manager to login without providing a special code (which I have). So, when QuickPay attempts to pay the bill, it cannot complete the login.

Help.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @AMRCare,

    Thank you for reaching out to the Quicken Community.

    The 2FA requirements do come directly from the financial institution and their servers, which Quicken does not have access to. We advise reaching out directly to Spectrum for further assistance. It is recommended to request to speak to a tier 2 agent or a supervisor as they are generally more familiar with third-party applications such as Quicken.

    I hope this helps!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

This discussion has been closed.

Categories