Quicken Version 52.20 crashing and locking up

RSW90

Any time I go into Bills and Income and choose the dropdown to show bills some time in the future, eg. Due in 30 days or Die in 90 Days, Quicken crashes. It is alsolocking up anytime I add an attachment to a transaction. Are these known issues?

Quicken Kristina

Hello @RSW90,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. When did this issue first start? Was there anything that happened just before the issue started, such as a power surge, power outage, update, unexpected program or computer shutdown, etc?  Do you keep your Quicken file on your C drive or is it on a shared network drive?  Is your Quicken file synced with any cloud service, such as One Drive or Dropbox (if it is, you will usually see the service name listed in the file location)? 

The simplest way to check your file location, if you have Quicken up and the file open, is to click on File, then look near the bottom of the list, just above where it says Exit.  It will list the file locations for the 4 Quicken files you have most recently accessed, with the one you are currently in at the #1 spot.

Thank you.

RSW90

This just started happening yesterday. Nothing unusual happened right before it occurred. The file is on my C-Drive it has not moved since I purchased this PC one year ago.

RalphC

Create a new data file and see if you can duplicate the crash. If not, restore a backup data file copy from before you started experiencing the issue.