Can't Add Dilllard's CC to my accounts. FDP-105 (Q Mac)

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Kadu
Kadu Member ✭
edited October 2023 in Download, Add/Update Accounts (Mac)

I am trying to add a Dillard's CC to my accounts. I am receiving this error message after entering the log-in information.

Care Code: FDP-105

Would like some assistance, please.

Thanks,

Kenneth

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Kadu,

    Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

    An FDP-105 error occurs when the bank's website is unavailable to download transactions to Quicken. This could be due to a website outage, or the bank may be preventing Quicken from accessing their website due to high traffic. 

    Note: You may be able to log in to the bank's website successfully and still receive this error in Quicken. This is because the error is caused by an issue on the bank's servers that Quicken uses to download transactions.

    You may follow this link to access a FAQ that provides more information.

    I hope this helps!

    -Quicken Jasmine

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