Why is Memorized Payee list the color blue??

CJ101

When I enter a transaction and start typing in the Payee, the Memorized Payee list pops up and it is now the color blue and my cursor will not scroll up or down the list. Is anyone else having this problem? I am on version R52.20 Bld 27.1.52.20 This problem just started after the last update.

Quicken Kristina

Hello @CJ101,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. To start troubleshooting, I suggest that you try validating and/or super validating your data file.  Please save a backup file prior to performing these steps.

Validate: 

1. File
2. Validate and Repair File...
3. Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Super Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.   

Thank you.

CJ101

Thank you, Kristina. I will not be able to try this fix until next week. I will be out of town. I will let you know the outcome.

Thanks again,

CJ101