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Berkshire Bank WC not working

Desaxman13

Getting a message now that Berkshire Bank is updating its online banking platform, but the popup is incomplete. Berkshire is directing me back to Quicken. My accounts keep showing disconnected and then asking me to reconnect them. Not sure what to do now.

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Comments

Quicken Jasmine

Hello @Desaxman13,

Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

I recommend reaching out to Berkshire Bank directly for further assistance as they may be able to provide you with instructions or more information on how to migrate your account(s). It is recommended to request to speak to a tier 2 agent or a supervisor as they are generally more familiar with third-party applications such as Quicken.

I hope this helps!