Lots of CC update failures
Quicken used to be so trouble free. No longer. I can no longer update several of my credit cards. PenFed, AAA, Paypal and Fidelity. They've each gone down, one by one - in slightly different ways.
I just got off the phone with customer service. I know more about Quicken than these CSRs do, evidently. They pretend like it's the first they've heard of these problems. Of course, it isn't.
Then they want to waste a bunch more of the customer's time by connecting to the customer's computer. No thanks. Then they tell you to try again in 24 hours. LOL. "Someone is working on it so eventually it will be fixed," I was told. Well, we gets there when we gets there, I guess.
This is why it's bad when there's no competition.