Vantage West Credit Union - not able to download transactions (edit)

Kathy S

Is Vantage West Credit Union in Arizona part of the recent issue with investment accounts? I have not been able to upload or download files for several days.

Thank you!

Quicken Jasmine

Hello @Kathy S,

Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

Before I can further assist you, I require some more information. What is your connection method with Vantage West Credit Union? You can see the connection method by navigating to Tools > Account List. Are you receiving any error codes or messages? What exactly occurs when attempting to download transactions? Did this issue begin after a recent update?

I look forward to your response.

Ps56k2

here is the Quicken entry -

what happens when you try downloading with One Step Update -
or are you manually downloading from their online website ?

11363 11363 11363 Vantage West Credit Union
https://vantagewest.org/ 1-800-888-7882
https://secure.vantagewest.org/Authentication ACTIVE
BANKING&WEB-CONNECT
BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

and what do you mean "investments" - as this entry doesn't support "investment" downloading only "banking & credit" -

….part of the recent issue with investment accounts?….