Vantage West Credit Union - not able to download transactions (edit)

Kathy S
Kathy S Quicken Windows Subscription Member
edited October 2023 in Download, Add/Update Accounts (Windows)

Is Vantage West Credit Union in Arizona part of the recent issue with investment accounts? I have not been able to upload or download files for several days.

Thank you!

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Kathy S,

    Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with Vantage West Credit Union? You can see the connection method by navigating to Tools > Account List. Are you receiving any error codes or messages? What exactly occurs when attempting to download transactions? Did this issue begin after a recent update?

    I look forward to your response.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited September 2023

    here is the Quicken entry -

    what happens when you try downloading with One Step Update -
    or are you manually downloading from their online website ?

    11363 11363 11363 Vantage West Credit Union
    https://vantagewest.org/ 1-800-888-7882
    https://secure.vantagewest.org/Authentication ACTIVE
    BANKING&WEB-CONNECT
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

    and what do you mean "investments" - as this entry doesn't support "investment" downloading only "banking & credit" -

    ….part of the recent issue with investment accounts?….

This discussion has been closed.

Categories