Added new loan account, but when trying to add transactions, the [account name] doesn't show

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BSquared
BSquared Member ✭✭

I added new account via online bank linking, everything worked fine. But when I go to try and create transactions (like a payment or withdrawal to another account) the [account name] doesn't appear like all other accounts.

Additionally, when I am in the account, and click on "payment details", I don't get the transaction grid like I do with other loan accounts.

If I create the account manually, everything works as normal, which is fine, but then I can't get transactions downloaded to reconcile.

Best Answer

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    Answer ✓
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    What you describe is how Quicken is designed to work with loans so what you are experiencing is by design and not a Quicken bug. If you want to see transactions and be able to have your checking account loan payments entered as transfers to the loan account the loan will need to be unconnected and managed manually. If you keep the loan connected, then what will get downloaded is the updated loan balance. FYI, I and most other Super Users generally prefer to keep loan account unconnected so we can see and manage the transactions and other account details as well as capture all the loan transactions details in spending and budgeting reports.

    Quicken Classic Premier (US) Subscription: R55.26 on Windows 11

Answers

  • splasher
    splasher SuperUser ✭✭✭✭✭
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    If you want the "transaction grid" like with the other accounts, you need to undue the online part for the loan account.

    You either get online downloading with loans or the older (and much better process in IMHO) manual loan account that you can create a reminder for that will calculate the principle/interest split for you which you can modify and tweak as you see fit.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    Answer ✓
    Options

    What you describe is how Quicken is designed to work with loans so what you are experiencing is by design and not a Quicken bug. If you want to see transactions and be able to have your checking account loan payments entered as transfers to the loan account the loan will need to be unconnected and managed manually. If you keep the loan connected, then what will get downloaded is the updated loan balance. FYI, I and most other Super Users generally prefer to keep loan account unconnected so we can see and manage the transactions and other account details as well as capture all the loan transactions details in spending and budgeting reports.

    Quicken Classic Premier (US) Subscription: R55.26 on Windows 11

  • BSquared
    BSquared Member ✭✭
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    Thanks much @splasher and @Boatnmaniac! Appreciate the very quick responses and information. Good to know.

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