OL-304 Error when downloading Fidelity IRA Accounts (edit)

rbridges01
rbridges01 Quicken Windows Subscription Member ✭✭✭
edited October 2023 in Download, Add/Update Accounts (Windows)

Getting the below error when doing one step update on Fidelity Accounts. Worked fione Saturday morning.,

Screen Shot 2023-09-25 at 4.03.30 PM.png

[Screenshot Edited for Privacy]

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @rbridges01,

    Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

    An OL-304 error occurs:

    • If an account has not been authorized for online services by your financial institution. 
    • The account has been closed or it has been changed by the bank. 
    • The account has not been set up correctly in Quicken.

    You may follow this link to access a FAQ that provides more information and troubleshooting steps. It is recommended to save a backup before proceeding (just in case).

    I hope this helps!

    -Quicken Jasmine

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