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Navient Loans CC-505 Error For Multiple Days

Tammy Borgnis

I have been getting a CC-505 error for my Navient student loan account for the past couple of days (along with my Elan Financial Services credit card but that's a known issue).

Can someone at Quicken please comment on this? Is this related to the other ongoing CC-505 issues? Thanks.

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Quicken Anja

Hello @Tammy Borgnis,

This error message is typically caused by a temporary issue on your bank's servers and will usually self-resolve within 24 hours.

However, since you mentioned that you have been experiencing this for more than 24 hours now, please take a moment to review this support article for troubleshooting instructions to try.

Let us know how it goes!