Chase and Capital One credit cards haven't downloaded for a week

System
System Member admin
edited October 2023 in Download, Add/Update Accounts (Windows)

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Citi credit card transactions not downloading

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  • currach
    currach Quicken Windows Subscription Member ✭✭

    none of my credit card transactions have downloaded for a week—that's Chase and Capital One. I get this message that the download has updated and it show how many new transactions there are, but refuses to download them. Quite annoying. Is Quicken paying any attention?

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @currach,

    I'm sorry to hear you're encountering this issue. To clarify, Quicken is saying there are new transactions, but nothing is showing up in your account registers? If that is what is happening, then I recommend using this article to troubleshoot. If that is not what is happening, then would you please provide more details about the issue?

    Thank you.

    Quicken Kristina

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