Chase and Capital One credit cards haven't downloaded for a week

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Citi credit card transactions not downloading

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  • currach
    currach Member ✭✭

    none of my credit card transactions have downloaded for a week—that's Chase and Capital One. I get this message that the download has updated and it show how many new transactions there are, but refuses to download them. Quite annoying. Is Quicken paying any attention?

  • Hello @currach,

    I'm sorry to hear you're encountering this issue. To clarify, Quicken is saying there are new transactions, but nothing is showing up in your account registers? If that is what is happening, then I recommend using this article to troubleshoot. If that is not what is happening, then would you please provide more details about the issue?

    Thank you.

    Quicken Kristina

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