CC-501 trying to add accounts from Stifel Nicolaus
I have tried several times over the past month to add accounts from Stifel Nicolaus and continue to receive a CC-501 error. Quicken ask for authentication from the bank via text, which obviously links to Stifel. I do get an authorization code, but then there is no connection stating there is a problem with the Quicken servers and not on the banking end. This is very frustrating. I have looked at community and this seems to be an issue with other banks as well. When will there be a fix for this issue?
Comments
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Hello @Jill_H,
Due to the nature of this issue and the extended period with which you have been experiencing it, we recommend contacting Quicken Support directly for further assistance as an escalation may be in order.
The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 a.m. PT to 5:00 p.m. PT, Monday through Friday.
We apologize that we could not be of more assistance.
-Quicken Jasmine
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