Navy Federal CC-501

George Anderson
George Anderson Member ✭✭
edited November 2023 in Download, Add/Update Accounts (Windows)

Quicken servers cannot access NFCU, I cannot create a new account. I cannot refresh my NFCU accounts. One-step update will not update NFCU accounts.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @George Anderson,

    When Quicken is unable to connect to your bank account for recent transaction information, you’ll receive a message with a CC-501 error in the program. This is usually caused on the bank’s end — Quicken is blocked from connecting to the account. 

    You may follow this link to access a FAQ that provides more information.

    Thanks!

    -Quicken Jasmine

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  • George Anderson
    George Anderson Member ✭✭

    Jasmine,

    Your response is a non-answer!! You just repeated what i wrote about! Quicken servers have had problems with Navy Federal for a long time and Quicken has not figured out how to resolve this continuing problem.

This discussion has been closed.

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