Navy Federal CC-501


Quicken servers cannot access NFCU, I cannot create a new account. I cannot refresh my NFCU accounts. One-step update will not update NFCU accounts.


  • Quicken Jasmine

    Hello @George Anderson,

    When Quicken is unable to connect to your bank account for recent transaction information, you’ll receive a message with a CC-501 error in the program. This is usually caused on the bank’s end — Quicken is blocked from connecting to the account. 

    You may follow this link to access a FAQ that provides more information.


    -Quicken Jasmine

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  • George Anderson


    Your response is a non-answer!! You just repeated what i wrote about! Quicken servers have had problems with Navy Federal for a long time and Quicken has not figured out how to resolve this continuing problem.

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