E*Trade Cash Balance Interest Payments don't Download after Morgan Stanley conversion

Joe Klevorn

I've been able to download transactions from Morgan Stanley E*Trade after the conversion to Morgan Stanley during September 2023 with the exception of interest payments on cash balances in the E*Trade accounts. All other transactions are downloading fine but interest payments on outstanding cash balances don't download. No error messages received from E*Trade. Anyone else experience this issue or have any suggestions?

I run Quicken on Windows. Quicken R52.28

zvac

Same here. I manually interest on cash balance into Quicken so to balance accounts.

I am on R52.8 / 27.152.28

Quicken Jasmine

Hello @Joe Klevorn and @zvac,

Before the conversion, were interest payments downloading correctly?

I look forward to your responses.