E*Trade Cash Balance Interest Payments don't Download after Morgan Stanley conversion

Joe Klevorn
Joe Klevorn Quicken Windows Subscription Member ✭✭✭
edited November 2023 in Errors and Troubleshooting (Windows)

I've been able to download transactions from Morgan Stanley E*Trade after the conversion to Morgan Stanley during September 2023 with the exception of interest payments on cash balances in the E*Trade accounts. All other transactions are downloading fine but interest payments on outstanding cash balances don't download. No error messages received from E*Trade. Anyone else experience this issue or have any suggestions?

I run Quicken on Windows. Quicken R52.28

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Comments

  • zvac
    zvac Quicken Windows Subscription Member

    Same here. I manually interest on cash balance into Quicken so to balance accounts.

    I am on R52.8 / 27.152.28

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Joe Klevorn and @zvac,

    Before the conversion, were interest payments downloading correctly?

    I look forward to your responses.

    -Quicken Jasmine

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