What is an ETA on Fidelity transactions fix?

Mikhail
Mikhail Quicken Windows Subscription Member
edited November 2023 in Download, Add/Update Accounts (Windows)

Been since July that transactions not downloading and multiple thread and no fix.

I have two accounts and one is downloading and just does not populate security name, but another does not download at all (both 401k)

Yet in latest update they prioritized the app label, I hope product management is paying attention to their priorities.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Mikhail,

    We do currently have an ongoing active alert regarding Fidelity securities downloading unnamed. You may follow this link to access that alert where you may bookmark it for any and all further updates.

    As for the other account, would you mind providing some more information so that we may further troubleshoot this issue? What exactly is occurring? Do you receive any error codes or messages? Are you having issues adding the account or downloading transactions from the already added account?

    I look forward to your response.

    -Quicken Jasmine

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