Do you use invoicing for your small business? We want your feedback! Learn More

Zero Balance with JP Morgan

System Member admin
This discussion was created from comments split from: JP Morgan Retirementlink Issues.


  • jimalati
    jimalati Member

    Same issue for me, goes through the process, finds my account, links to existing, downloads and shows a zero balance in quicken. this just started doing this as of the last update to quicken. The link is in the image below, same as @ScottMcC

  • ScottMcC
    ScottMcC Member ✭✭

    Thanks @jimalati! At lease I know I'm not alone.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @jimalati,

    We recommend contacting Quicken Support directly for further assistance as an escalation may be in order. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 a.m. PT to 5:00 p.m. PT, Monday through Friday.

    Thank you. 

    -Quicken Jasmine
This discussion has been closed.