Edward Jones still not able to connect as of October, 2023 (OFX Error: 16503)
Am I the only one seeing this error or having this issue? Is anyone else unable to use Quicken with Edward Jones? 😓
Issue: Quicken for Mac is reporting a strange message
(OFX Error: 16503) whenever I try to add my Edward Jones account to it for sync. At this point, Quicken claims the problem is with Edward Jones, and Edward Jones said the problem is with Quicken. :(
I've confirmed with Edward Jones that my AccountLink is enabled for 3rd-party application access, and called them back to open an escalated support ticket with the Edward Jones team in the meantime.
I'm not particularly optimistic… because it also appears that for almost two years, there's been another issue between Quicken and Edward Jones that has yet to be resolved. For my issue specifically, Quicken's support team has washed their hands of the issue and walked away. If EJ can't resolve it, I'll be cancelling my Quicken subscription. If neither side can (or will) fix the issue, then I can't understand why I'd pay for the program.