HSA Bank - FDP-106

System
System Member admin
edited November 2023 in Errors and Troubleshooting (Mac)
This discussion was created from comments split from: FDP-106.

Comments

  • busdriverdan
    busdriverdan Quicken Mac 2017 Member

    Same problem FDP-106 with HSA Bank. They've changed their website, or at least the log-in website. Initially it was hsabank.com, then it takes you account.hsabank.com, which is a useless page, with a button that says "View Account." When you click on it, it FINALLY takes you to your account info. I suspect this is what's tripping up the Quicken connection.

  • busdriverdan
    busdriverdan Quicken Mac 2017 Member

    ACCOUNT_MISMATCH
    Account not found. No accounts returned - case 106

    then again, HSA Bank mentioned above lets me log-in and sends me a six-digit code, THEN after that is when it fails. This is for a Mac.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @busdriverdan,

    You are likely experiencing error FDP-106 due to changes you mentioned that have been made at the bank's website.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article.

    I hope this helps!

    -Quicken Anja
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