Stock is missing from the linked account

I linked computershare employee online (US) to quicken in mac. During the setup, it found my account and there was an amount of the account value. But when I finished linking, the account doesn't show any stock holding or account balance.
Version 7.3.2 (Build 703.50456.100)
Comments
-
Account has balance while adding account.
Account balance is 0 after adding account.
0 -
Hello @anotherkarenl,
Due to the nature of this issue, it is recommended that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
I apologize that I could not be of more assistance!
Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.
0
Categories
- All Categories
- 7 Product Ideas
- 27 Announcements
- 184 Alerts, Online Banking & Known Product Issues
- 17 Product Alerts
- 724 Welcome to the Community!
- 601 Before you Buy
- 1.1K Product Ideas
- 49.7K Quicken Classic for Windows
- 15.3K Quicken Classic for Mac
- 983 Quicken Mobile
- 772 Quicken on the Web
- 73 Quicken LifeHub