Quicken Crashes whenever I try to open the Bills and Income tab

pstadnik

Since the last Quicken update, Quicken crashes whenever I try to open the Bills and Income tab.

I can restart, but this is not an intermittent issue; it happens reliably every time.

Quicken Classic Premier Version R52.28 Build 27.1.52.28

Any advice appreciated!

Quicken Jasmine

Hello @pstadnik,

Let’s try a few troubleshooting steps for this issue—these steps should resolve things for you, but if not, please come back and post more about your experience so we can investigate. 

First, backup your Quicken file.

Validate: 

1. File
2. Validate and Repair File...
   
3. Validate File
   
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
   
3. Super Validate File
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

pstadnik

The validation worked - for two days but now I have the same problem, Quicken crashing when I try to open Bills & Income. I view that feature as unusable now for me since I can't keep restarting, and I've lost access to 25+ recurring bills.

Any further advice?

Ps56k2

are you starting Quicken and then immediately going into Bills/Income -
if so - you might try as the very first thing - click on any Account to display the Register - and THEN go to the Bills/Income -

pstadnik

Either way makes Quicken crash. Going to Bills first or going to account registers first.

Ps56k2

bummer -