Charles Schwab accounts are not updating transactions

Options
Hub
Hub Member ✭✭✭

Our Charles Schwab accounts are not downloading for the past week or so. We are using version R52.33, Build 27.1.52.33

None of our updates are downloading. Other accounts are working fine.

Comments

  • erwiest
    erwiest Member ✭✭
    Options

    Same story since October 18. CC-506 error.

  • Quicken Anja
    Quicken Anja Moderator mod
    edited October 2023
    Options

    Hello @Hub & @erwiest,

    Before we attempt any troubleshooting, @Hub are you also receiving error code CC-506? If not, could you please elaborate and tell us exactly what occurs when you attempt to download? Are you receiving a different error code?

    Check back and let us know!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Hub
    Hub Member ✭✭✭
    Options

    No error codes were received. I finally went into each account and "reset" the accounts. Also had the issue with American Express downloads.

    After the resets they are now downloading again. I believe the issue started with the most recent Quicken update to R52.33

  • Quicken Anja
    Quicken Anja Moderator mod
    Options

    @Hub Thanks for the update! Glad to hear it is working now. 🙂

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.