CapitalOne Online Setup hangs quicken
Have a capital one account, and clicked on setup online. Quicken simply hangs - no CPU usage, Quicken unresponsive. This is from a pristine file that was copied, validated, supervalidated with no errors. Trying to get a nice clean file to beta test the next version but cant due to it hanging setup online of a capitalone account.
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Hello @whodiini,
To assist you with correcting this issue, let's start by trying to connect the account a different way. Instead of clicking "set up online", backup your Quicken file, then go to Tools>Add Account, and follow the prompts. When you get to the Add/Link screen, please make sure to carefully link your account(s) to the correct name(s) in Quicken.
Let me know how it goes!
Quicken Kristina
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Thank you. It worked on 2 accounts. The ones that setup online fail, your alternate method works.
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Thank you for your reply,
I'm glad to hear that resolved the issue for 2 accounts. Are there other accounts that still won't connect? If so, would you please provide more detail about what is happening so I can assist further?
Thank you.
Quicken Kristina
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Other accounts I simply did the same. I had to reset several accounts several times, got errors and also would not download properly on OSU. Finally got everything working again!
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Thank you for the follow up,
I'm glad to hear everything is working now.
Feel free to reach out if you need further assistance!
Quicken Kristina
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