U.S. Bank Care Code: FDP-101

Question

Getting a "Care Code: FDP-101" error when trying to connect my U.S. Bank accounts to Quicken Mac. Reporting alert says CP_SCRIPT_ERROR Bad response from provider.  I've tried disconnecting and reconnecting but still get the same error… is anyone else having this issue?

mister_lee · Answer

Thank you, Kristina. I will look for your DM.

Side note: I was able to reach someone today and, after 55 minutes on the phone, the issue was escalated for further research. The person I spoke with did not give an ETA for a call back nor set any expectation around if/when they expected the issue would be resolved.

This has been a completely frustrating experience and your company's phone support reflects poorly on its products. Please ensure this feedback is escalated within your leadership.

Quicken Kristina · Answer

Thank you for your reply,

I sent a you a DM.  Please check your inbox.

Thank you.

mister_lee · Answer

Thanks, Kristina - I tried phoning support and was hung up on twice… is there another path to a solution here or do I need to start looking at an alternative product?