enter quicken id and password prompt weekly!

ErikO

Why am I getting this prompt weekly? This is so irritating. I just want to use Quicken like I have for the past 30 years. It keeps getting more and more annoying and slower and slower…. WHY do I have to enter the quicken id and password weekly?

Quicken Kristina

Hello @ErikO,

To help you look into this issue, could you please provide more information? When did you first notice this issue? I can see you've been prompted to login to your Quicken twice this month; is there anything that seems to always precede these login prompts (for example, does it ask you to log back into Quicken every time the program updates)? Are you using Quicken on a personal device, or a work device? Do you use a VPN? Have you recently had any changes to your internet connection or network configuration?

Thank you.

micmitch

This is happening to me too, except that it happens every time I run One Step Update.

I typically run quicken every morning, so this new extra step is quite annoying.

micmitch

So I noticed the request for extra info:

This started a couple of weeks ago

My process is Open Quicken, Password prompt, Run One Step Update, Password Prompt (normal to here) then I get prompted to log into the quicken website, and it goes through the 2 factor process, and only then does one step update start.

This is on a personal device, no VPN. No Changes to network configuration.

Rocket J Squirrel

See whether this support page has a remedy that works for you.

https://www.quicken.com/support/why-am-i-being-asked-sign-my-quicken-id-repeatedly-or-why-am-i-being-asked-activation-code