Pentagon Federal transaction download - no longer has QFX listed

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Periodically I go to the Pentagon Federal website to download transactions. For some reason PFCU no longer lists QFX as an available file format, but instead has OFX. When I try to import an OFX file into Quicken I get a dialog box asking to close the current file. If I say no, nothing appears to happen. If I say yes and then try to import the file I get an "Unknown error in opening data file"

I would appreciate any suggestions as to how to solve this problem.

Comments

  • Quicken Jasmine
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    Hello @AllanDB,

    When a financial institution no longer lists a QFX file as an available format for download, this typically means that they have stopped supporting that method of download with Quicken. However, I recommend contacting Pentagon Federal Credit Union for further information. I also suggest requesting to speak to a tier 2 agent or a supervisor as they tend to be more familiarized with third-party applications.

    Thanks!

    -Quicken Jasmine

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  • AllanDB
    AllanDB Member ✭✭
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    Thank you.

  • Ps56k2
    Ps56k2 Alumni ✭✭✭✭
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    current config - only lists Express Web Connect

    39297 39297 39297 Pentagon FCU
    https://www.penfed.org/ 1-800-247-5626
    https://www.penfed.org/ ACTIVE
    BANKING,ACCOUNTINFO&EXP-WEB-CONNECT

  • jmgloude
    jmgloude Member ✭✭
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    QFX is still available but not user friendly. Her's how:

    Login

    Select the far right Tab "Other Account Actions"

    Now go to the far left tab labeled "Main Menu". This takes you to the old version of the account view.

    Scroll to your PenFed credit card and select "More account info and actions"

    Select "Download Transactions" below the list of recent transactions

    Here you can select the transactions you wish to download and the file format including QFX

  • solostorm
    solostorm Member ✭✭✭✭
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    The problem appears to be at PenFed not Quicken. I'm Pen Fed-up!

This discussion has been closed.