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Not able to connect to Elan Financial

System

This discussion was created from comments split from:

Elan Financial Problems

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Bob Sprowls

I am still getting the message to Fit It, so not sure if it is working or not

Bob Sprowls

Correct that, I am getting message to Try Again, but the data seems correct

Quicken Kristina

Hello @Bob Sprowls,

Since the connection issue with Elan Financial was marked as resolved, if you are still having problems connecting with them, I recommend that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!