Invalid Wareki year error for RBC Wealth Management

Paul_
Paul_ Quicken Mac Subscription Member ✭✭
edited December 2023 in Download, Add/Update Accounts (Mac)

Mac Studio with Mac OS Ventura 13.6

Quicken Classic Premier Version 7.3.2 (Build 703.50456.100)

All of my RBC Wealth Management accounts stopped downloading transactions. When trying to reconnect to update my credentials, I eventually received a Care Code: FDP-163, Invalid Wareki year error. See attached screengrab for details.

Is anyone from Quicken working on fixing this or does anyone have a workaround?

Screenshot 2023-10-31 at 8.03.15 PM Redacted.jpg
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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Paul_,

    This error is caused by a block on the bank servers and typically self-resolves after 24 hours.

    Please take a moment to review this support article regarding this error.

    If the error persists after 24 hours, then as stated at the bottom of the article, you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit.

    Thank you!

    -Quicken Anja
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  • Paul_
    Paul_ Quicken Mac Subscription Member ✭✭

    It resolved itself this evening, @Quicken Anja. Thanks

  • Quicken Anja
    Quicken Anja Moderator mod

    Thanks for the update! Glad to hear the issue has been resolved. 🙂

    -Quicken Anja
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This discussion has been closed.

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