Why, since monday, i cant get updated closing price of all of my mutual fund in Quicken for Mac ?

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marcdube
marcdube Member ✭✭
edited December 2023 in All Things Canadian (Mac)

Canadian user with canadian funds using Quicken for Mac, latest release.

Some funds are getting closing price others not. No error from Quicken.

Cant rebuild historical price because Quicken did not find it.

Using Quicken symbol lookup, some funds are there without able to update it, illogical.

Even more bizarre, some funds were able to update monday are not tuesday….

Everything was good last friday.

Am I alone with that problem ?

Comments

  • Quicken Jasmine
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    Hello @marcdube,

    Let’s try a few troubleshooting steps for this issue—these steps should resolve things for you, but if not, please come back and post more about your experience so we can investigate. 

    First, backup your Quicken file.

    1. Navigate to the Quicken dropdown menu
    2. Sign Out...
    3. Sign back in using your Quicken ID (email) and password 
    4. Follow the prompts to be taken back to your data file after signing in

    Once that is done, see if the issue still persists.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • marcdube
    marcdube Member ✭✭
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    Sign Out and Sign In didn't resolve problem

  • marcdube
    marcdube Member ✭✭
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    Last friday, all of my 15 canadian funds were able to get their closing price. Monday, some of them were able to Mutual:IGI1278 Mutual:IGI1279 Mutual:IGI1950 Mutual:IGI1975 Mutual:LYZ801F Mutual:MFC5303 Tuesday, only these one now Mutual:IGI1950 Mutual:IGI1975 Mutual:LYZ801F Mutual:MFC5303 Wednesday, only 2 of them Mutual:LYZ801F Mutual:MFC5303

  • marcdube
    marcdube Member ✭✭
    edited November 2023
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    UPDATE Without any change, all closing price are there tonight. Need to rebuild history of all to get back missing closing price. I've found that some funds have and odd entry 12/31/2023 with a non-sense closing price. I remove all of them.

This discussion has been closed.