Why am I getting an incorrect Market Value?

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tigercam
tigercam Unconfirmed, Member ✭
edited December 2023 in Errors and Troubleshooting (Windows)

When I hit the Investing Tab at the top of the screen, all my accounts are displayed along with the funds within the accounts with one exception. I own an American Century Money Market fund (Trust Prime MM) which does not show and the market value is not displayed. I have no trouble with a similar Fidelity MM account which displays just fine. Any ideas?

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @tigercam,

    When did you first notice this issue? Are you receiving any error codes or messages?

    Thanks!

    -Quicken Jasmine

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  • q_lurker
    q_lurker SuperUser ✭✭✭✭✭
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    Presumably that investing tab is showing a portfolio view. Is that view customized to include the missing security? Customize button - Securities tab

  • tigercam
    tigercam Unconfirmed, Member ✭
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    Thanks for the tip. The security was not checked in the Security Tab.

  • q_lurker
    q_lurker SuperUser ✭✭✭✭✭
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    You’re welcome.

    As a followup comment, every one of those portfolio views (Show: Value, etc.) is independently customizable. Including or excluding a fund or account in one does not carry over to others.

This discussion has been closed.

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